Similar Search Results

Blockchain-based Logistics 4.0 : enhancing performance of logistics service providers

Jiajun Tan; Wong, Wai Peng; Chee Keong Tan; Suriyan … - In: Asia Pacific journal of marketing and logistics 36 (2024) 6, pp. 1442-1463

Persistent link: https://www.econbiz.de/10015210530

Blockchain and third-party logistics for global supply chain operations : stakeholders' perspectives and decision roadmap

Tiwari, Sunil; Sharma, Pankaj; Choi, Tsan-Ming; Lim, Andrew - In: Transportation research / E : an international journal 170 (2023), pp. 1-19

Persistent link: https://www.econbiz.de/10014284949

Using a modified SERVQUAL approach to assess the quality of supply chain services in Greek online supermarkets

Mitropoulou, Anastasia D.; Tsoulfas, Giannis T. - In: Logistics 5 (2021) 4, pp. 1-17

well as aspects of the logistics efficiency, are being examined, and the gaps between the expectations of people using … this paper is the formulation of a framework which can be used to assess the quality of B2C logistics services. Results …

Persistent link: https://www.econbiz.de/10012661386

Determinants of profitability in the Indian logistics industry

Saripalle, Madhuri - In: International journal of logistics economics and … 7 (2018) 1, pp. 13-27

Persistent link: https://www.econbiz.de/10012063120

Logistic service quality and organisational performance : conceptualisation, measure development, measure test and model fit

Kamble, Sachin S.; Gawankar, Shradha; Raut, Rakesh - In: International journal of logistics systems and management 25 (2016) 4, pp. 532-557

Persistent link: https://www.econbiz.de/10011666245

Prioritising the factors for analysing service quality of 3PL : AHP approach

Gupta, Anchal; Singh, Rajesh K.; Suri, P. K. - In: Asia-Pacific journal of management research and … 13 (2017) 1/2, pp. 34-42

Persistent link: https://www.econbiz.de/10011884880

Research on fresh meat cold chain logistics service quality model based on suplly chain

Guochen, Wei; Xiaochun, Chen; Cai, Liu - In: Journal of investment and management : JIM 5 (2016) 3, pp. 17-24

Persistent link: https://www.econbiz.de/10011593789

Customer satisfaction of the third-party logistics enterprise based on AHP : a case study

Xiaomin, Xu; Liu, Yi - In: International journal of information systems and supply … 10 (2017) 1, pp. 68-81

Persistent link: https://www.econbiz.de/10011655532

Evaluating the effect of logistics service quality on customer satisfaction and loyalty

Yoganandan, G.; Vasan, M.; Vértesy, László - In: International journal of services and operations … 47 (2024) 4, pp. 515-534

Persistent link: https://www.econbiz.de/10015065125

Logistic service improvement parameters for postal service providers using analytical hierarchy process and quality function deployment

James, Nisa; Kumar, Anish K. P.; Nathan, Robert Jeyakumar - In: Economies : open access journal 13 (2025) 5, pp. 1-23

Postal services have re-emerged across numerous emerging economies worldwide as essential logistics providers …. This study investigates India Post, one of the largest postal networks globally, to determine the key logistics service … using the logistics service quality (LSQ) scale, assessing eight dimensions including information quality, timeliness …

Persistent link: https://www.econbiz.de/10015410918