Purpose: Process models specific to the supply chain domain are an important tool for the analysis of interorganizational interfaces and requirements of information technology (IT) systems supporting supply chain decision-making. The purpose of this study is to examine the effectiveness of...

This document provides additional materials and data analysis that complement the laboratory experiment described in the following article: "Karaenke, P.; Leukel, J.; Sugumaran, V. 2016. “Using Domain Ontology for Service Replacement Tasks: An Empirical Evaluation,” Proceedings of the 37th...