Presents a model for strategic selection of processes for benchmarking. The process selection methodology, which … was implemented in a manufacturing setting. Sensitivity analysis was carried out to test the robustness of the results …

The two quality management concepts of benchmarking and poor quality cost measurement have been developed completely … quality cost measurement in some ways are similar and in other ways complement each others’ weaknesses. An integrated …, while benchmarking provides an extra dimension to the use of the poor quality cost measurements.  …

Examines the drivers for the increased interest in benchmarking: global competition, quality awards and breakthrough … benchmarking myths and mistakes and provides a list of five “must do” steps to success. States that, done correctly, benchmarking …

quality, productivity and customer service. The pressing need to improve competitiveness has resulted in a number of … transnational and national quality awards. In broad terms, these awards stress the importance of management process, customer … satisfaction, people and total quality to the attainment of superior competitive position. Describes, compares and highlights the …

The paper attempts to identify indirectly vertical product differentiation in three industries of Polish manufacturing …

Benchmarking to improve strategic manufacturing management seems to be a logical extension to benchmarking to improve … benchmark the strategic manufacturing management process. The experiences of a consortium of on‐competing firms struggling with … the problems of benchmarking implementation constitute the base data for this research. The study has found that …