The performance management process and employee engagement -- Understanding performance appraisal -- Building a climate of trust -- Setting meaningful and effective goals -- Meeting the feedback challenge -- Recognizing employee performance -- Learning about 360-degree feedback -- Coaching for...

Purpose – The purpose of this paper is to examine whether job crafting and work enjoyment could explain the well-established relationship between self-efficacy and job performance. The authors hypothesized that employees would be most likely to engage in proactive job crafting behaviors on the...

Purpose – The purpose of this paper is to investigate the relation between extending and reducing job crafting behavior, cognitive crafting and task performance. Design/methodology/approach – Hierarchical regression analyses of data from 131 employee-supervisor pairs were conducted to...

Purpose – Emphasizes the importance of self-confidence in sales people and reveals how these employees can achieve confidence in their call-center roles. Design/methodology/approach – Puts forward a series of spidergrams illustrating the self-confidence of different employees and suggests...