Condos, Chris; James, Anne; Every, Peter; Simpson, Terry - In: Aslib Proceedings 54 (2002) 6, pp. 345-355
This paper reports on the results of a Wireless Application Protocol (WAP) usability study, which consists of a survey, an evaluation of two UK WAP portals and an experiment that was carried out between November 2001 and February 2002. A number of usability issues, which prevented the users from...