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A study of enterprise human resource competence appraisement

Liu, Xiaohong; Ruan, Da; Xu, Yang - In: Journal of Enterprise Information Management 18 (2005) 3, pp. 289-315

Purpose – For an enterprise, the competence of human resource is more important than the intellect or the basic quality of human resource. This paper aims to present a competence appraisement model of human resource in an enterprise. Design/methodology/approach – The paper puts forward the...

Persistent link: https://www.econbiz.de/10014859594

Accounting for the employee in the intellectual capital statement

Thorbjørnsen, Stefan; Mouritsen, Jan - In: Journal of Intellectual Capital 4 (2003) 4, pp. 559-575

On the basis of three examples of intellectual capital statements that make the individual its central figure, this article discusses the role of individuals in knowledge creation. After all, it is often claimed that the individual is the “container” of knowledge and therefore, what it means...

Persistent link: https://www.econbiz.de/10014875317

An exploratory study of competencies required to co‐create memorable customer experiences in the hospitality industry

Bharwani, Sonia; Jauhari, Vinnie - In: International Journal of Contemporary Hospitality Management 25 (2013) 6, pp. 823-843

Purpose – The purpose of this paper is to identify and map competencies required by frontline employees to enhance guest experience in the hospitality industry, in the context of an emerging experience economy. Design/methodology/approach – Secondary research through extensive review of...

Persistent link: https://www.econbiz.de/10014764228

Developing top managers: the impact of interpersonal skills training

Hunt, John W.; Baruch, Yehuda - In: Journal of Management Development 22 (2003) 8, pp. 729-752

Some organizations invest a great deal of time and effort in elaborate training programmes designed to improve the so‐called “soft” skills of managing. Yet assessing the effectiveness of such initiatives has been rare. Indeed, some trainers have argued that such assessments are misleading....

Persistent link: https://www.econbiz.de/10014882279

An exploratory study of competencies required to co-create memorable customer experiences in the hospitality industry

Bharwani, Sonia; Jauhari, Vinnie - In: International journal of contemporary hospitality management 25 (2013) 6, pp. 823-843

Persistent link: https://www.econbiz.de/10010125925

A survey of recruitment and selection practices in Egypt

El‐Kot, Ghada; Leat, Mike - In: Education, Business and Society: Contemporary Middle … 1 (2008) 3, pp. 200-212

selection practices which are context specific and whether different practices are used for different job types; whether … responsibility for recruitment and selection is shared between HRM specialists and line management; and whether there is evidence of … practices used, with different practices, including the number of techniques being used for the recruitment and selection of …

Persistent link: https://www.econbiz.de/10014714728

Utility analysis: do estimates and format matter?

Macan, Therese; Lemming, Matthew R.; Foster, Jeffrey L. - In: Personnel Review 42 (2012) 1, pp. 105-126

information to include a tabular format affect managerial acceptance of a selection test. Design/methodology/approach – Managers … across organizations ( n =185) indicated whether they would accept and implement a new selection test based on a hypothetical …

Persistent link: https://www.econbiz.de/10014974266

The Relative Importance of Ethics as a Selection Criterion for Entry-Level Public Accountants: Does Gender Make a Difference?

Ibrahim, Nabil; Angelidis, John - In: Journal of Business Ethics 85 (2009) 1, pp. 49-58

Persistent link: https://www.econbiz.de/10005012754

Competency‐based interviewing – has it gone too far?

Derek Martin, Paul; Pope, John - In: Industrial and Commercial Training 40 (2008) 2, pp. 81-86

‐based interviewing per se is an overly restrictive and increasingly blunt selection instrument. Practical Implications – The paper … reveals the need to constantly review competency models and argues for complementary selection techniques to be used in … competency models, particularly in the selection arena. …

Persistent link: https://www.econbiz.de/10014755353

Validation of the moral competency inventory measurement instrument : Content, construct, convergent and discriminant approaches

Martin, Daniel E.; Austin, Benjamin - In: Management Research Review 33 (2010) 5, pp. 437-451

behaviour, evaluate the use of integrity‐related assessments for use in personnel selection, and determine the validity of the …

Persistent link: https://www.econbiz.de/10014951994