Zhou, Fuli; Lim, Ming Kim; He, Yandong; Pratap, Saurabh - In: Industrial Management & Data Systems 120 (2019) 1, pp. 57-78
Purpose: The increasingly booming e-commerce development has stimulated vehicle consumers to express individual reviews through online forum. The purpose of this paper is to probe into the vehicle consumer consumption behavior and make recommendations for potential consumers from textual...