Data is ubiquitous in today’s digitized society. However, access to and literacy in handling data plays a pivotal role in determining who can benefit from it and who can use—or potentially misuse—it. To combat inequalities and address issues such as misinformation, it is essential to...

Der Einsatz von Sprachassistenten (Alltagsbeispiele sind Alexa von Amazon, Siri von Apple oder der Chatbot von Hellofresh) hat auch im Gesundheitswesen Einzug gehalten. Ein aktuelles Beispiel ist der WhatsApp Chatbot der WHO, welcher Nutzer:innen über COVID-19 aufklärt. Sprachassistenten haben...

Investors increasingly can obtain assistance from "robo-advisors," artificial intelligence - enabled digitalized service agents imbued with anthropomorphic design elements that can communicate using natural language. The present article considers the impact of anthropomorphized robo-advisors on...

Research has shown that employing social cues (e.g., name, human-like avatar) in chatbot design enhances users' social presence perceptions and their chatbot usage intentions. However, the picture is less clear for the social cue of chatbot response time. While some researchers argue that...

Investors increasingly can obtain assistance from “robo-advisors,” artificial intelligence–enabled digitalized service agents imbued with anthropomorphic design elements that can communicate using natural language. The present article considers the impact of anthropomorphized robo-advisors...

Wissensmanagement ist eine komplexe Aufgabe, welche oftmals von existierenden Wissensmanagementsystemen nur unzureichend unterstützt wird. Insbesondere in Projekten, in welchen Projektmitarbeiter meist einen heterogenen Hintergrund haben und nur für eine begrenzte Zeit zusammenarbeiten, ist...