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When and how does leader humor promote customer-oriented organizational citizenship behavior in hotel employees?
Cheng, Bao; Dong, Yun; Kong, Yurou; Shaalan, Ahmed; … - In: Tourism management : research, policies, practice 96 (2023), pp. 1-12
Persistent link: https://www.econbiz.de/10013554988
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Scheduling the operations of a double-load crane in slab yards
Zhao, Guodong; Liu, Jiyin; Dong, Yun - In: International journal of production research 58 (2020) 9, pp. 2647-2657
Persistent link: https://www.econbiz.de/10012265260
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Solving steel coil ship stowage-planning problem using hybrid differential evolution
Dong, Yun; Zhao, Ren - In: International journal of production research 57 (2019) 18, pp. 5767-5786
Persistent link: https://www.econbiz.de/10012193649
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Assignment of duplicate storage locations in distribution centres to minimise walking distance in order picking
Jiang, Wei; Liu, Jiyin; Dong, Yun; Wang, Li - In: International journal of production research 59 (2021) 15, pp. 4457-4471
Persistent link: https://www.econbiz.de/10012589331
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Examining the spillover effects of problems at home on proactive customer service performance in the hospitality industry : the overlooked side of the work-family interface
Cheng, Bao; Guo, Gongxing; Dong, Yun; Peng, Yan - In: Journal of hospitality marketing & management 30 (2021) 3, pp. 354-372
Persistent link: https://www.econbiz.de/10012513777
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When targets strike back : how negative workplace gossip triggers political acts by employees
Cheng, Bao; Dong, Yun; Zhang, Zhenduo; Shaalan, Ahmed; … - In: Journal of business ethics : JBE 175 (2022) 2, pp. 289-302
Persistent link: https://www.econbiz.de/10012795309
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Integrated optimisation of consolidation and stowage planning of steel coil ships using differential evolution
Dong, Yun; Zhao, Ren; Xu, Wen; Yang, Miao; Wei, Jiang - In: International journal of production research 59 (2021) 4, pp. 1239-1257
Persistent link: https://www.econbiz.de/10012484676
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Solve train stowage planning problem of steel coil using a pointer-based discrete differential evolution
Dong, Yun; Zhao, Ren - In: International journal of production research 56 (2018) 22, pp. 6937-6955
Persistent link: https://www.econbiz.de/10011983092
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Does customer incivility undermine employees' service performance?
Cheng, Bao; Dong, Yun; Zhou, Xing; Guo, Gongxing; Peng, Yan - In: International journal of hospitality management 89 (2020), pp. 1-10
Persistent link: https://www.econbiz.de/10012293791
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Integrated optimisation of storage and pre-marshalling moves in a slab warehouse
Ge, Peixin; Zhao, Ren; Sun, Defeng; Dong, Yun - In: International journal of production research 60 (2022) 6, pp. 2021-2043
Persistent link: https://www.econbiz.de/10013375288