//--> //--> //--> //-->
Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Academic Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
Systematic literature review o...
Similar by subject
Narrow search
Narrow search
Year of publication
From:
To:
Subject
All
Relationship marketing
31,764
Beziehungsmarketing
31,105
Bibliometrics
24,409
Bibliometrie
24,335
Consumer behaviour
14,027
Konsumentenverhalten
13,995
Customer satisfaction
7,024
Kundenzufriedenheit
6,984
Service quality
4,961
Dienstleistungsqualität
4,951
Theory
4,116
Theorie
4,113
Brand management
3,295
Markenführung
3,293
Social Web
3,107
Social web
3,106
Deutschland
3,032
Lieferantenmanagement
2,991
Supplier relationship management
2,989
Germany
2,961
Marketingmanagement
2,732
Marketing management
2,718
Electronic Commerce
2,367
Brand image
2,349
Markenimage
2,346
E-commerce
2,306
Online-Handel
2,289
Kundenintegration
2,284
Online retailing
2,281
Customer integration
2,279
Online-Marketing
2,154
Internet marketing
2,133
Welt
2,127
Brand
2,121
Markenartikel
2,115
World
2,107
Innovation
2,095
Kundenwert
2,037
Vertrauen
2,012
Customer value
2,008
more ...
less ...
Online availability
All
Undetermined
22,376
Free
11,986
CC license
1,689
Type of publication
All
Article
43,483
Book / Working Paper
14,534
Journal
85
Other
11
Database
5
Type of publication (narrower categories)
All
Article in journal
34,993
Aufsatz in Zeitschrift
34,993
Aufsatz im Buch
5,623
Book section
5,623
Graue Literatur
3,119
Non-commercial literature
3,119
Working Paper
2,645
Arbeitspapier
2,505
Hochschulschrift
1,758
Thesis
1,387
Collection of articles of several authors
857
Sammelwerk
857
Case study
523
Fallstudie
523
research-article
522
Aufsatzsammlung
521
Conference paper
302
Konferenzbeitrag
302
Ratgeber
252
Guidebook
233
Bibliografie enthalten
232
Bibliography included
232
Konferenzschrift
164
Lehrbuch
161
Textbook
141
Reprint
134
Article
118
Handbook
117
Handbuch
117
Conference proceedings
107
Systematic review
94
Übersichtsarbeit
94
conceptual-paper
88
Collection of articles written by one author
83
Sammlung
83
Bibliografie
64
review-article
63
review
60
case-report
57
Forschungsbericht
51
more ...
less ...
Language
All
English
50,958
German
6,462
Undetermined
385
French
129
Spanish
78
Italian
46
Portuguese
25
Polish
24
Swedish
23
Russian
15
Romanian
13
Danish
11
Czech
9
Dutch
9
Hungarian
7
Lithuanian
7
Norwegian
5
Bulgarian
3
Finnish
2
Slovak
2
Modern Greek (1453-)
1
Japanese
1
Multiple languages
1
Sumerian
1
more ...
less ...
Author
All
Kumar, Satish
128
Bruhn, Manfred
122
Homburg, Christian
117
Kumar, V.
89
Kraus, Sascha
80
Han, Heesup
77
Havránek, Tomáš
72
Verhoef, Peter C.
69
Hollebeek, Linda D.
63
McAleer, Michael
61
Lim, Weng Marc
60
Chang, Chia-Lin
59
Law, Rob
59
Huber, Frank
57
Wohlrabe, Klaus
56
Ferreira, João J. M.
52
Herrmann, Andreas
52
Lindgreen, Adam
52
Loureiro, Sandra Maria Correia
52
Paul, Justin
52
Piller, Frank T.
52
Vrontis, Demetris
52
Svensson, Göran
50
Krafft, Manfred
49
Bauer, Hans H.
48
Palmatier, Robert W.
48
Hamermesh, Daniel S.
47
Azoulay, Pierre
46
Chan, Kam C.
46
Frey, Bruno S.
46
Köseoglu, Mehmet Ali
46
Mattila, Anna S.
46
Stauss, Bernd
46
Thaichon, Park
45
Gil Saura, Irene
43
Grewal, Dhruv
43
Mittal, Vikas
42
Prentice, Catherine
42
Grönroos, Christian
41
Sheth, Jagdish N.
41
more ...
less ...
Institution
All
National Bureau of Economic Research
127
Springer Fachmedien Wiesbaden
70
IGI Global
25
European Commission / Joint Research Centre
22
Edward Elgar Publishing
21
European Commission / Directorate-General for Taxation and Customs Union
17
Faculdade de Economia, Universidade do Porto
17
Université Paris-Dauphine (Paris IX)
17
European Commission / Directorate-General for Research
16
Fraunhofer-Institut für System- und Innovationsforschung
16
Verlag Dr. Kovač
16
Books on Demand GmbH <Norderstedt>
15
American Marketing Association
11
European Centre for Disease Prevention and Control
11
European Commission / Directorate-General for Education, Youth, Sport and Culture
11
European and International Booksellers Federation
11
Federation of European Publishers
11
Universität Ulm / Institut für Technologie- und Prozessmanagement
9
European Parliament
8
Europäische Kommission / Gemeinsame Forschungsstelle
8
Fraunhofer-Institut für Systemtechnik und Innovationsforschung
8
Friedrich-Schiller-Universität Jena
8
Fördergesellschaft Marketing an der Universität Augsburg
8
Rijksuniversiteit Gent / Faculteit Economie en Bedrijfskunde
8
HAL
7
Haufe-Lexware GmbH & Co. KG
7
European Commission / Directorate-General for Research and Innovation
6
Harvard Graduate School of Business Administration
6
Information Resources Management Association
6
Institute for Scientific Information <Philadelphia, Pa.>
6
Technische Universität Ilmenau
6
Universität St. Gallen
6
AMACOM
5
Basel Committee on Banking Supervision
5
Erasmus Research Institute of Management
5
Erasmus Research Institute of Management (ERIM), ERIM is the joint research institute of the Rotterdam School of Management, Erasmus University and the Erasmus School of Economics (ESE) at Erasmus University Rotterdam.
5
Erasmus Research Institute of Management (ERIM), Erasmus Universiteit Rotterdam
5
Eric Cuvillier <Firma>
5
Fachhochschule Reutlingen / European School of Business
5
Fraunhofer-Institut für Arbeitswirtschaft und Organisation
5
more ...
less ...
Published in...
All
Journal of business research : JBR
1,126
Journal of retailing and consumer services
757
Industrial marketing management : the international journal for industrial and high-tech firms
617
International journal of hospitality management
480
Technological forecasting & social change : an international journal
312
SpringerLink / Bücher
306
The journal of business & industrial marketing
302
The journal of services marketing
296
International journal of contemporary hospitality management
252
The service industries journal
248
Cogent business & management
243
Journal of the Academy of Marketing Science
239
Total quality management & business excellence
237
Journal of strategic marketing
206
Tourism management : research, policies, practice
204
Research policy : policy, management and economic studies of science, technology and innovation
202
International journal of production research
192
European journal of operational research : EJOR
190
Psychology & marketing
186
Journal of hospitality marketing & management
178
Journal of travel and tourism marketing
175
Journal of business ethics : JOBE
169
Asia Pacific journal of marketing and logistics
168
Journal of marketing
163
International journal of consumer studies
162
International journal of electronic customer relationship management : IJECRM
162
Journal of retailing
161
The journal of product & brand management
161
International journal of production economics
159
Marketing intelligence & planning
150
Journal of service management
147
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
140
The journal of brand management : an international journal
138
European journal of marketing : EJM
135
Administrative Sciences : open access journal
133
Management review quarterly
133
Journal of service research : JSR
132
Journal of marketing management : MM
130
NBER working paper series
127
Service business
116
more ...
less ...
Source
All
ECONIS (ZBW)
56,227
Other ZBW resources
850
RePEc
417
EconStor
304
USB Cologne (EcoSocSci)
206
BASE
73
OLC EcoSci
35
USB Cologne (business full texts)
6
more ...
less ...
Showing
1
-
10
of
58,118
Sort
relevance
articles prioritized
date (newest first)
date (oldest first)
1
Customer
analytics
in performance measurement and reporting systems
Bonacchi, Massimiliano
;
Perego, Paolo
- In:
Accounting horizons : a quarterly publication of the …
38
(
2024
)
4
,
pp. 1-29
Persistent link: https://www.econbiz.de/10015179788
Saved in:
2
Do retailers benefit from deploying customer
analytics
Germann, Frank
;
Lilien, Gary L.
;
Fiedler, Lars
;
Kraus, …
- In:
Journal of retailing
90
(
2014
)
4
,
pp. 587-593
Persistent link: https://www.econbiz.de/10010473261
Saved in:
3
Effective customer selection for marketing campaigns based on net scores
Michel, René
;
Schnakenburg, Igor
;
Martens, Tobias von
- In:
Journal of research in interactive marketing : …
11
(
2017
)
1
,
pp. 2-15
Persistent link: https://www.econbiz.de/10011699233
Saved in:
4
Fostering B2B sales with customer big data
analytics
Hallikainen, Heli
;
Savimäki, Emma
;
Laukkanen, Tommi
- In:
Industrial marketing management : the international …
86
(
2020
),
pp. 90-98
Persistent link: https://www.econbiz.de/10012212211
Saved in:
5
Systemunterstützt individualisierte Kundenansprache in der Mehrkanalwelt der Finanzdienstleistungsbranche : Repräsentation der Einstellungen von Kunden in einem Kundenmodell
Buhl, Hans Ulrich
;
Fridgen, Michael
;
Volkert, Stefan
-
2003
Persistent link: https://www.econbiz.de/10001793686
Saved in:
6
Informationssysteme für analytisches Customer Relationship Management in Banken
Felden, Carsten
-
2003
Persistent link: https://www.econbiz.de/10001745592
Saved in:
7
Customer-Specific marketing on the internet on the basis of customer profiles
Buxel, Holger
;
Walsh, Gianfranco
- In:
Yearbook of marketing and consumer research
1
(
2003
),
pp. 68-88
Persistent link: https://www.econbiz.de/10001947655
Saved in:
8
Kundenindividuelles Marketing im Internet auf Basis von Customer Profiles
Buxel, Holger
- In:
Jahrbuch der Absatz- und Verbrauchsforschung
48
(
2002
)
1
,
pp. 4-27
Persistent link: https://www.econbiz.de/10001672019
Saved in:
9
Prozesse des Analytischen CRM : Fallbeispiele aus der Finanzdienstleistungsbranche, Architekturvorschlag und Methodenelemente
Reichold, Annette
-
2006
Persistent link: https://www.econbiz.de/10003313579
Saved in:
10
Database marketing : analyzing and managing customers
Blattberg, Robert C.
;
Kim, Byung-Do
;
Neslin, Scott A.
-
2008
Persistent link: https://www.econbiz.de/10003453087
Saved in:
1
2
3
4
5
6
7
8
9
10
11
Next
Last
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
//-->