Gutierrez, Leopoldo; de Leeuw, Sander; Dubbers, R. - 2021
logistics services. Both the lean philosophy and the Six Sigma methodology have become two of the most important initiatives for … benefits for companies applying this method and its influence in logistics services can be relevant ….Design/methodology/approach: A case study on the logistics services of a large consumer electronics company is performed. In this sector, high …