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Beziehungsmarketing
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Auh, Seigyoung
85
Menguc, Bulent
55
Mengüç, Bülent
38
Bell, Simon J.
14
Merlo, Omar
11
Shih, Eric
8
Fisher, Michelle
7
Haddad, Abeer
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Johnson, Michael D.
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Jung, Yeon Sung
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Ozanne, Lucie
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Bhuian, Shahid N.
4
Boichuk, Jeffrey P.
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Eisingerich, Andreas B
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Katsikeas, Constantine S.
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Singhapakdi, Anusorn
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Journal of business research : JBR
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Industrial marketing management : the international journal for industrial and high-tech firms
15
Journal of the Academy of Marketing Science
12
Journal of Business Research
10
European journal of marketing : EJM
6
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Customer retention in the automotive industry : quality, satisfaction and loyalty
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Liiketaloudellinen aikakauskirja
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MIT sloan management review
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ECONIS (ZBW)
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RePEc
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BASE
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USB Cologne (EcoSocSci)
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1
When does (mis)fit in customer orientation matter for frontline employees’ job satisfaction and performance?
Mengüç, Bülent
;
Auh, Seigyoung
;
Katsikeas, Constantine S.
- In:
Journal of marketing
80
(
2016
)
1
,
pp. 65-83
Persistent link: https://www.econbiz.de/10011507449
Saved in:
2
Service employee burnout and engagement : the moderating role of power distance orientation
Auh, Seigyoung
;
Mengüç, Bülent
;
Spyropoulou, Stavroula
; …
- In:
Journal of the Academy of Marketing Science
44
(
2016
)
6
,
pp. 726-745
Persistent link: https://www.econbiz.de/10011614098
Saved in:
3
A search for missing links : specifying the relationship between leader-member exchange differentiation and service climate
Auh, Seigyoung
;
Bowen, David E.
;
Aysuna, Ceyda
; …
- In:
Journal of service research : JSR
19
(
2016
)
3
,
pp. 260-275
Persistent link: https://www.econbiz.de/10011665383
Saved in:
4
Unpacking the relationship between empowering leadership and service-oriented citizenship behaviors : a multilevel approach
Auh, Seigyoung
;
Mengüç, Bülent
;
Jung, Yeon Sung
- In:
Journal of the Academy of Marketing Science
42
(
2014
)
5
,
pp. 558-579
Persistent link: https://www.econbiz.de/10010417553
Saved in:
5
When and how does sales team conflict affect sales team performance?
Auh, Seigyoung
;
Spyropoulou, Stavroula
;
Mengüç, Bülent
; …
- In:
Journal of the Academy of Marketing Science
42
(
2014
)
6
,
pp. 658-679
Persistent link: https://www.econbiz.de/10010466641
Saved in:
6
When does customer participation matter? : an empirical investigation of the role of customer empowerment in the customer participation-performance link
Auh, Seigyoung
;
Mengüç, Bülent
;
Katsikeas, Constantine S.
- In:
Journal of marketing research
56
(
2019
)
6
,
pp. 1012-1033
Persistent link: https://www.econbiz.de/10012177796
Saved in:
7
Frontline employee feedback-seeking behavior : how is it formed and when does it matter?
Auh, Seigyoung
;
Mengüç, Bülent
;
Imer, Pinar
;
Uslu, Aypar
- In:
Journal of service research
22
(
2019
)
1
,
pp. 44-59
Persistent link: https://www.econbiz.de/10012005765
Saved in:
8
The role of climate : implications for service employee engagement and customer service performance
Mengüç, Bülent
;
Auh, Seigyoung
;
Yeniaras, Volkan
; …
- In:
Journal of the Academy of Marketing Science
45
(
2017
)
3
,
pp. 428-451
Persistent link: https://www.econbiz.de/10011685008
Saved in:
9
Unpacking the relationship between sales control and salesperson performance : a regulatory fit perspective
Katsikeas, Constantine S.
;
Auh, Seigyoung
;
Spyropoulou, …
- In:
Journal of marketing
82
(
2018
)
3
,
pp. 45-69
Persistent link: https://www.econbiz.de/10011850409
Saved in:
10
Development and return on execution of product innovation capabilities : the role of organizational structure
Mengüç, Bülent
;
Auh, Seigyoung
- In:
Industrial marketing management : the international …
39
(
2010
)
5
,
pp. 820-831
Persistent link: https://www.econbiz.de/10008737502
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