We propose a locational model for public service centres when they compete with private centres. Customers may be captured by the centre offering shorter distance or lower waiting times. Both types of centres provide paid services to high-income customers, and public centres also provide...

We offer a formulation that locates hubs on a network in a competitive environment; that is, customer capture is sought, which happens whenever the location of a new hub results in a reduction of the current cost (time, distance) needed by the traffic that goes from the specified origin to the...

The authors propose a model for locating a fixed number of multiple-server service centers or facilities that may become congested. Customers arriving at these centers must wait in line until served. The locations of the facilities and the allocations of customers to them are chosen by the...