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Recent research has generated profound insights into international differences in business culture. This new work presents up-to-date theory and practical guidance, identifying situations in which cultural differences present challenges. A focus on 'critical incidents', demonstrated in a range...
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Understanding the individual's collectivistic orientations toward group goals and task activities is critical for developing cooperative and productive teams. The complex environment of modern construction, where the emphasis shifts from individually oriented to team-based work, has led to many...
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The concept of leadership inevitably concerns power structuring in which power is distributed unevenly between individuals. Indeed, leadership styles are closely associated with power distribution and its exercise. Power, in its diverse guises, combines inter-personal and structural elements and...
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The realization of construction projects brings together a diversity of individuals and organizations, variously forged into groups and teams, in which power is important in shaping leader/follower behaviour. Quantity surveyors, being primarily project cost consultants and...
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Claims by contractors for additional payments have been identified by commentators as a major source of difficulty in the industry. Ethnographic research with industry members reveals some key features of planning practices that underlie such events. Claims are sometimes planned at tender stage...
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This paper presents an analysis of a familiar aspect of construction industry culture that we have dubbed 'the claims culture'. This is a culture of contract administration that lays a strong emphasis on the planning and management of claims. The principal elements of the analysis are two sets...
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