Hardwig, Thomas; Klötzer, Stefan; Boos, Margarete - In: Measuring Business Excellence 24 (2019) 1, pp. 1-23
Purpose: This paper aims to understand the current state and challenges of deploying collaborative applications in small- and medium-sized enterprises (SMEs) in Germany. Design/methodology/approach: A survey of 101 SMEs in Germany showed how intensively collaborative applications are used today...