Many modern organizations can be seen as network organizations. Their participantsare individuals as well as organizations, they cooperate in distributed teams.Especially in knowledge-intensive domains (service engineering, consulting, etc.)project teams form with participants from very...

This contribution is a long-term study of the evolving use of the organization-widegroupware in a service network. We are describing the practices related to organization-wide groupwarein conjunction with local groupware-related practices and how they have proceeded since theorganization was...

Wie in diesem Band an anderer Stelle öfter gezeigt, hat Online-Mediation in vie-len Konfliktszenarien ein gewisses Unterstützungspotential. Für die informierte Ausgestaltung konkreter technischer Systeme zur Mediationsunterstützung ist es jedoch hilfreich, Mediationserfahrungen,...

Dieser Artikel beschreibt die Ergebnisse einer Langzeitstudie über Groupwa-reanwendungen im Verwaltungskontext, welche den gesamten Zyklus dieser An-wendungen von der Einführung, über den Gebrauch, bis zur Entfernung alter und Einführung neuer Groupware umfasst. Über einen Zeitraum von etwa...

I received a masters degree in Computer Science at the University of Kaiserslautern, Germany, specializing in Database Systems and Artificial Intelligence. Becoming more and more interested into the interplay between social systems and software systems, I decided to work in much more...

In groupware tools, the activation of a function may affect other userswho might have conflicting interests. We developed technicalmechanisms to support users in resolving them. Contrary to currentimplementations of groupware tools, these mechanisms strengthen theposition of the users who are...

New impulses from theoretical discussions on urban planning strengthen the role of participation in urbanplanning. Combining this development with the options computer- and network-based technologies offerpromises to improve the citizens' satisfaction with the results of planning procedures. We...

CSCW tools are the point where the amalgamation of thefour concepts mentioned in the workshop call take place.From a more prospective than analytical perspective wediscuss possible future community tools. In this positionpaper we describe some thoughts on what kind of workmay be done in...

The paper describes a long-term study of a groupware application which covers thecomplete lifecycle from the groupware's introduction to its removal. During that time ourfield of application offered the opportunity to gain deep insights into personal,organizational and technical aspects of the...

Participatory approaches for the design and the introduction of computersystems are drawing increasingly more attention among researchers as well asamong practitioners. While participatory design (Schuler and Namioka 1993)might be considered as only "helpful" for the development of...