This article explores methodological issues surrounding attempts to measure the impact of business service expertise on the performance, profitability and competitiveness of client companies. The authors use a survey of small and medium-sized enterprises (SMEs) in England as well as case studies...

There is an important shift away from production that is dependent upon material resources to production that utilises knowledge as the key source of competitiveness and innovation. Urban areas are key locations for a process that is also changing the way in which goods and services are...

Two items which are of importance in planning the provision of health care facilities are the process by which patients select hospital emergency departments and information concerning the catchment areas of these facilities. This study is based on an analysis of emergency department use at...