Experimental evidence suggests that production-line workers adjust their work rates in certain situations to prevent idle time. We refer to this as state-dependent behavior, in contrast to the state-independent behavior of machines. In this paper, we develop several models for the...

This research examines how retailer and consumer responses influence a manufacturer's optimal advertising and trade promotion plans. We develop a dynamic optimization model which considers the actions of the manufacturer, retailers, and consumers. The manufacturer attempts to maximize its...

We investigate how to allocate work in stochastic assembly systems so as to maximize throughput. We use Markov models for systems with exponential processing times and simulation-based methods for other probability distributions. We find that assembly systems should be unbalanced in the...

How do experienced spreadsheet users compare to inexperienced ones, and what light can this comparison shed on spreadsheet best practices? This is the question we address in this paper, using the results from a survey of nearly 1600 respondents. This survey was completed by a wide range of...