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~person:"Heras-Saizarbitoria, Iñaki"
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Dienstleistungsqualität
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Heras-Saizarbitoria, Iñaki
Llopis, Juan
71
Gonzalez, Reyes
40
Gasco, Jose
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Gascó, José
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González, Reyes
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Tari, Juan José
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Claver, Enrique
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Medina-Serrano, Rubén
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Gascó Gascó, J. L.
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González Ramírez, M. R.
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González-Ramírez, Reyes
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González Ramírez, María Reyes
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Molina, José Francisco
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Claver Cortés, Enrique
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Muhammad Madi Bin Abdullah
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Internal and external drivers for quality certification in the service industry : do they have different impacts on success?
Tari, Juan José
;
Heras-Saizarbitoria, Iñaki
;
Dick, Gavin
- In:
Service business
8
(
2014
)
2
,
pp. 337-354
Persistent link: https://www.econbiz.de/10010351403
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