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Quality service of ISO 9000 co...
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Quality management
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Heras Saizarbitoria, Iñaki
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Revista de Dirección y Administración de Empresas
11
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
6
Cuadernos de economía y dirección de la empresa : CEDE
2
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International journal of quality & reliability management
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OLC EcoSci
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ECONIS (ZBW)
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Impacto de la certificación ISO 14001 en el rendimiento financiero empresarial : conclusiones de un estudio empírico
Saizarbitoria, Iñaki Heras
;
Landín, Germán Arana
- In:
Cuadernos de economía y dirección de la empresa : CEDE
14
(
2011
)
2
,
pp. 112-122
Persistent link: https://www.econbiz.de/10009489797
Saved in:
2
What happened to the ISO 9000 lustre? : an eight-year study
Karapetrovic, Stanislav
;
Casadesús Fa, Martí
; …
- In:
Total quality management & business excellence : an …
21
(
2010
)
3/4
,
pp. 245-267
Persistent link: https://www.econbiz.de/10003979774
Saved in:
3
Do quality consultants offer a quality service?
Viadiu, Frederic Marimon
;
Casadesus Fa, Marti
; …
- In:
Total quality management
13
(
2002
)
6
,
pp. 797-812
Persistent link: https://www.econbiz.de/10007163227
Saved in:
4
Impacto de la certificación ISO 14001 en el rendimiento financiero empresarial : conclusiones de un estudio empírico
Saizarbitoria, Iñaki Heras
;
Landín, Germán Arana
- In:
Cuadernos de economía y dirección de la empresa : CEDE
14
(
2011
)
2
,
pp. 112-122
Persistent link: https://www.econbiz.de/10009880171
Saved in:
5
ISO 9000 registration's impact on sales and profitability: A longitudinal analysis of performance before and after accreditation
Heras, Iñaki
;
Dick, Gavin P.M.
;
Casadesus, Marti
- In:
International journal of quality & reliability management
19
(
2002
)
6-7
,
pp. 774-791
Persistent link: https://www.econbiz.de/10006373620
Saved in:
6
ISO 9000 registration's impact on sales and profitability: A longitudinal analysis of performance before and after accreditation
Heras, Iñaki
;
Dick, Gavin P.M.
;
Casadesus, Marti
- In:
International journal of quality & reliability management
19
(
2002
)
6
,
pp. 774-791
Persistent link: https://www.econbiz.de/10006374298
Saved in:
7
ISO 9000 certification and the bottom line: a comparative study of the profitability of Basque region companies
Heras, Iñaki
;
Casadesus, Marti
;
Dick, Gavin P.M.
- In:
Managerial auditing journal
17
(
2002
)
1-2
,
pp. 72-78
Persistent link: https://www.econbiz.de/10006970677
Saved in:
8
Integration of standardized management systems: does the implementation order matter?
Bernardo, Merce
;
Casadesus, Marti
;
Karapetrovic, Stanislav
- In:
International journal of operations & production …
32
(
2012
)
3
,
pp. 291-308
Persistent link: https://www.econbiz.de/10009830396
Saved in:
9
Customer's loyalty and perception of ISO 9001 in online banking
Yaya, Luc Honore Petnji
;
Marimon, Frederic
;
Casadesus, Marti
- In:
Industrial management & data systems
111
(
2011
)
8
,
pp. 1194-1214
Persistent link: https://www.econbiz.de/10009286493
Saved in:
10
Can ISO 9001 improve service recovery?
Yaya, Luc Honore Petnji
;
Marimon, Frederic
;
Casadesus, Marti
- In:
Industrial management & data systems
113
(
2013
)
8
,
pp. 1206-1221
Persistent link: https://www.econbiz.de/10010175465
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