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McAdam, Rodney; Walker, Tim; Hazlett, Shirley-Ann - In: International journal of public sector management : IJPSM 24 (2011) 4, pp. 303-325

Persistent link: https://www.econbiz.de/10009029725

A grounded theory research approach to building and testing TQM theory in operations management

McAdam, Rodney; Leonard, Denis; Henderson, Joan; … - In: Omega : the international journal of management science 36 (2008) 5, pp. 825-838

Persistent link: https://www.econbiz.de/10008886482

Establishing ex ante public construction supply chain guidelines in the public procurement of schools' estate

McAdam, Rodney; Hazlett, Shirley-Ann; Johnston, Sean - In: International journal of public sector management : IJPSM 24 (2011) 3, pp. 250-274

Persistent link: https://www.econbiz.de/10008928221

The role of operations management in public sector policy and practice alignment: a local government analysis

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Developing a conceptual model of lead performance measurement and benchmarking: A multiple case analysis

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Persistent link: https://www.econbiz.de/10008144050

A grounded theory research approach to building and testing TQM theory in operations management

McAdam, Rodney; Leonard, Denis; Henderson, Joan; … - In: Omega 36 (2008) 5, pp. 825-837

Total quality management (TQM) has continued to develop as a strategic business improvement approach in organisations and within the Operations Management literature. Strategic TQM is a dynamic phenomenon, reflecting the complexity and technology development in the business environment....

Persistent link: https://www.econbiz.de/10005334041