This qualitative research examined the relationship between knowledge management (KM) and systematic innovation capability in 16 Australian manufacturing and service organizations that exhibited both successful innovation and robust KM practices. A review of the literature indicated a number of...

The study aims to address the lack of empirical research into how industry factors influence the adoption of internet-enabled business practices (IBP) in large organisations. Using 2002 data from 281 Australian firms approximately 21.9% could be classified as 'brick and mortar' and while the...

Purpose: The purpose of this paper is to link crowdsourcing, operations management (OM) and project management (PM). The study demonstrates how crowdsourcing as an open innovation mechanism is operationalised within a complex PM context. Specifically, the study seeks to understand how...

Investigates what approaches to quality lead to best quality and financial performance across different regions of the world. Reports a survey of 977 firms in Asia/South Pacific, Europe, and North America. Fifty-two items that suggest how a firm might improve quality were factor analysed and...