This study has extended the literature on interactive decision aids by investigating the relationship between customers' expertise and their satisfaction with the purchasing process when using an interactive decision aid. Using a 2 (expert/novice) x 3 (web page with an attribute-format decision...

Cooperation assumes an increasingly important role in sales research and is recognized as a critical aspect of organizational success. In most organizations, the sales force has been considered as a key agent in this success. It is also found that high level of cooperation between employees and...

Despite 33 convictions of individuals and firms for criminal cartel offences in Ireland since 1996, there is only one reported judgment. The paper examines the Duffy judgment concerning a member of the Citroen motor vehicle cartel. The judgment provides some guidance on sentencing: cartels are...

Developing a coherent evidence based methodology for determining sanctions in cartel cases is vitally important for robust cartel enforcement in Ireland. This methodology should take into account aggravating/mitigating factors for individuals as well as culpability indicators for firms, while at...