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Discretion and complexity in customer focused environments
Angelis, Jannis; Parry, Glenn; Macintyre, Mairi - In: European management journal 30 (2012) 5, pp. 466-472
Persistent link: https://www.econbiz.de/10009631121
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Understanding complex service systems through different lenses : an overview
Briscoe, Gerard; Keränen, Krista; Parry, Glenn - In: European management journal 30 (2012) 5, pp. 418-426
Persistent link: https://www.econbiz.de/10009631128
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Value co-creation in complex engineering service systems : conceptual foundations
Ng, Irene; Parry, Glenn; Smith, Laura A.; Maull, Roger S. - 2010
Persistent link: https://www.econbiz.de/10009317049