Purpose: Technological disruptions such as the Internet of Things and autonomous devices, enhanced analytical capabilities (artificial intelligence) and rich media (virtual and augmented reality) are creating smart environments that are transforming industry structures, processes and practices....

Purpose: Technology revolutionises the tourism industry and determines the strategy and competitiveness of tourism organisations and destinations. This paper aims to explore the transformational and disruptive nature of technology for tourism. Design/methodology/approach: This paper is based on...

Frontmatter -- Contents -- Figures -- Tables -- Acronyms -- Contributors -- 1. Towards a Conceptual Framework: An Introduction / Costa, Carlos / Panyik, Emese / Buhalis, Dimitrios -- Part 1: Territory -- 2. The Mutation of Cultural Landscapes: The ‘Unplanned’ Tourism Map of Europe /...

Frontmatter -- Contents -- Editors -- Contributing Authors -- Acknowledgements -- Foreword -- 1. Introduction / Ambrose, Ivor / Darcy, Simon / Buhalis, Dimitrios -- Section 1: Policies and Strategies for Accessible Tourism -- 2. European Policies for Accessible Tourism / Ambrose, Ivor -- 3....

pt. 1. Hospitality / Roman Egger and Dimitrios Buhalis -- pt. 2. Intermediaries / Dimitrios Buhalis and Roman Egger -- pt. 3. Destinations / Dimitrios Buhalis and Roman Egger -- pt. 4. Transportation / Dimitrios Buhalis and Roman Egger -- pt. 5. Information communication technology systems /...