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Consumer behaviour
41
Konsumentenverhalten
41
Customer satisfaction
17
Kundenzufriedenheit
17
USA
16
Beziehungsmarketing
15
Brand management
15
Markenführung
15
Relationship marketing
15
United States
15
Dienstleistungsqualität
14
Service quality
14
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11
Job satisfaction
11
Markenimage
11
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11
Online-Handel
11
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9
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9
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9
Luxusgüter
9
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9
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9
Verkaufspersonal
9
Emotion
8
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Confidence
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Social web
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Website
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4
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4
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4
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4
Hotellerie
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4
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Undetermined
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126
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5
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69
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Aufsatzsammlung
1
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1
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English
81
Undetermined
55
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Park, Jungkun
76
Widdows, Richard
39
Park, JungKun
21
Rutherford, Brian N.
13
Hyun, Hyowon
11
Le, Hoang T. P. M.
8
Ahn, Jiseon
7
Rutherford, Brian
7
Chung, HoEun
6
Kim, Dongyoup
6
Cho, Yoon-Na
5
Gunn, Frances
5
Hong, EunPyo
5
Hooker, Neal H.
5
Ren, Tianbao
5
Yilmazer, Tansel
5
Back, Ki-Joon
4
Feinberg, Richard
4
Ha, Sejin
4
Kwong, Sze Wan
4
Lim, Heejin
4
Yoo, Weon Sang
4
Babiarz, Patryk
3
Chung, Hoeun
3
Doll, John P.
3
Ernst, Stanley C.
3
Goetzinger, Lynn
3
Han, HyoJoo
3
Han, Sang-Lin
3
Hong, Gong-Soog
3
Hur, Won-Moo
3
Kim, Minsung
3
Lee, Seunghyun
3
Rha, Jong-Youn
3
Cho, Yoon-na
2
Chung, Te-Lin
2
Cottingham, Michael
2
Endo, Seiji
2
Gong, Taeshik
2
Heilig, Julia K.
2
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U.S. Economic Research Service, Washington, DC.
1
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Journal of retailing and consumer services
27
Journal of business research : JBR
12
The service industries journal
9
Advancing the consumer interest : ACI ; a publication of the American Council on Consumer Interests
6
Journal of Business Research
6
International journal of retail & distribution management
4
Journal of marketing theory and practice
3
The Cornell hospitality quarterly
3
The Service Industries Journal
3
Health economics
2
International Journal of E-Services and Mobile Applications (IJESMA)
2
International journal of pharmaceutical and healthcare marketing : IJPHM
2
International journal of retail and distribution management
2
Journal of Food Distribution Research
2
Journal of consumer affairs : official publication of the American Council on Consumer Interests
2
Journal of financial services marketing : JFSM
2
Journal of research in interactive marketing : interactive marketing and computer-mediated communication
2
Journal of travel and tourism marketing
2
Managing service quality : MSQ ; an international journal
2
Prometheus : critical studies in innovation
2
Agricultural economics research : a journal of economic and statist. research in the United States Department of Agriculture and cooperating agencies
1
Arts and the Market
1
Asia Pacific journal of marketing and logistics
1
Bank marketing : ... an affiliate of American Bankers Association
1
Conference Series ; [Proceedings]
1
ERS staff report : AGES
1
Family and consumer sciences research journal
1
Health Economics
1
Information technology and management
1
International Food and Agribusiness Management Review
1
International Journal of Retail & Distribution Management
1
International Marketing Review
1
International journal of business innovation and research : IJBIR
1
International journal of hospitality management
1
International journal of service industry management : IJSIM
1
International journal of sports marketing & sponsorship
1
International journal of wine business research
1
International marketing review
1
Journal of Family and Economic Issues
1
Journal of Services Marketing
1
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Source
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ECONIS (ZBW)
75
OLC EcoSci
33
RePEc
18
BASE
6
Other ZBW resources
4
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1
Let the ignorant consumer beware : consumer information and efficiency of consumer decision making in the USA
Widdows, Richard
- In:
Prometheus : critical studies in innovation
4
(
1986
)
2
,
pp. 366-377
Persistent link: https://www.econbiz.de/10001031536
Saved in:
2
Customer response toward employees' emotional labor in service industry settings
Gong, Taeshik
;
Park, Jungkun
;
Hyun, Hyowon
- In:
Journal of retailing and consumer services
52
(
2020
),
pp. 1-11
Persistent link: https://www.econbiz.de/10012132182
Saved in:
3
Examining the role of anxiety and social influence in multi-benefits of mobile payment service
Park, Jungkun
;
Ahn, Jiseon
;
Toulany Thavisay
;
Ren, Tianbao
- In:
Journal of retailing and consumer services
47
(
2019
),
pp. 140-149
Persistent link: https://www.econbiz.de/10011995539
Saved in:
4
Sequencing of multi-faceted job satisfaction across business-to-business and business-to-consumer salespeople : a multi-group analysis
Hartmann, Nathaniel N.
;
Rutherford, Brian N.
;
Park, Jungkun
- In:
Journal of business research : JBR
70
(
2017
),
pp. 153-159
Persistent link: https://www.econbiz.de/10011620405
Saved in:
5
Collaborative strategy in sports industry : team co-branding
Lee, Donghun
;
Cottingham, Michael
;
Pearson, Demetrius
; …
- In:
The service industries journal
36
(
2016
)
11/12
,
pp. 595-613
Persistent link: https://www.econbiz.de/10011657409
Saved in:
6
Management of frontline finanical sales personnel
Oh, Joon-Hee
;
Park, Jungkun
;
Rutherford, Brain N.
- In:
Journal of financial services marketing : JFSM
19
(
2014
)
3
,
pp. 208-220
Persistent link: https://www.econbiz.de/10010497757
Saved in:
7
The interplay of salesperson's job performance and satisfaction in the financial services industry
Oh, Joon-Hee
;
Rutherford, Brain N.
;
Park, Jungkun
- In:
Journal of financial services marketing : JFSM
19
(
2014
)
2
,
pp. 104-117
Persistent link: https://www.econbiz.de/10010497776
Saved in:
8
The role of listening in e-contact center customer relationship management
Park, Jungkun
;
Chung, Te-Lin Doreen
;
Gunn, Frances
; …
- In:
The journal of services marketing
29
(
2015
)
1
,
pp. 49-58
Persistent link: https://www.econbiz.de/10010531129
Saved in:
9
Values and goals of Chinese sport consumers contrary to American counterparts
Lee, Donghun
;
Zhang, Yinghui
;
Cottingham, Michael
; …
- In:
International journal of sports marketing & sponsorship
18
(
2017
)
1
,
pp. 11-28
Persistent link: https://www.econbiz.de/10011695247
Saved in:
10
Luxury product to service brand extension and brand equity transfer
Ahn, Jiseon
;
Park, Jungkun
;
Hyun, Hyowon
- In:
Journal of retailing and consumer services
42
(
2018
),
pp. 22-28
Persistent link: https://www.econbiz.de/10011825996
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