In this thesis we identify and obtain structural results for two different problems that are motivated by electronic commerce infrastructure and bundling of information goods. Strategic implications of implementing a priority pricing scheme in an ATM-like network owned by a single firm is the...

In this thesis, we investigate the effects of Information Technology (IT) and the Internet on business environments from three perspectives: the catalyst function of IT and the Internet in developing new business models, the enabler role of these technologies for emerging digital marketplaces,...

In this thesis we identify and obtain structural results from two different issues that are motivated by new electronic commerce services and technologies. We study all problems from the consumer switching cost perspective. Analyzing protection strategies for online software distribution is the...

This research was undertaken to study two different topics: Explore the need for moving beyond BPR to an integrated process management approach to change, as suggested in the literature; and if there is such a need to move beyond BPR, then explore the need for 'retooling' the computer based tools...