The U. S. federal government contracts over five hundred billion dollars in goods and services each year. Traditionally, these contracts are awarded on the basis of a combination of a contractor's proposed cost, quality, technical capability and demonstrated past performance. While all valid and...

Executive Summary - The End of the Intel Era. Today, Intel is nearly synonymous with computers. In the past thirty years nearly all personal computers and the great majority of servers have shipped with a processor based on Intel's x86 architecture, of which Intel is the dominant vendor. Yet the...

In the last two decades, the Internet system has evolved from a collection point of a few networks to a worldwide interconnection of millions of networks and users who connect to transact virtually all kinds of business. The evolved network system is also known as Cyberspace. The use of...

Executive summary: Social Media is increasingly becoming prevalent and firms are increasingly adopting social media. Managers are concerned about the value social media provides and how it can be used for competitive advantage. The resource-based-view of a firm suggests that resources that are...

This research identifies and describes the impact of customer experience on the adoption of information technology products. The research findings are applied to the business case of a global technology firm entering into in the cloud computing space. We chose a customer-centric lens in order to...

This document investigates the possibilities of software entrepreneurship in developing economies, particularly Mexico, from an entrepreneur's perspective. It includes a broad analysis of the entrepreneurial environment in Mexico - venture capital, talent, regulation and market, in which it also...

This dissertation raises two questions: How do customers come to understand and use a technology? What is the influence of customers using a technology on industry evolution and competition? I use two historical cases to answer these questions. The first considers how insurance firms came to...

Much of the innovation literature focuses exclusively on product-oriented companies. While scholars have begun researching innovation in service companies, the field of service innovation remains undeveloped and relatively immature. This paper begins with a summary of the various differences...