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Understanding the role of retail store service in light of self-image-store image congruence
O'Cass, Aron; Grace, Debra - In: Psychology & marketing 25 (2008) 6, pp. 521-537
Persistent link: https://www.econbiz.de/10003735892
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Exploring Childcare Services: Studying the Service Switching and Choice Issues
O'Cass, Aron; Grace, Debra - In: Services marketing quarterly 23 (2001) 2, pp. 21-48
Persistent link: https://www.econbiz.de/10007039994
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Blood donation : comparing individual characteristics, attitudes, and feelings of donors and nondonors
Griffin, Deborah; Grace, Debra; O'Cass, Aron - In: Health marketing quarterly 31 (2014) 3, pp. 197-212
Persistent link: https://www.econbiz.de/10010489685
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Child care services: An exploratory study of choice, switching and search behaviour
Grace, Debra; O'Cass, Aron - In: European journal of marketing : EJM 37 (2003) 1-2, pp. 107-132
Persistent link: https://www.econbiz.de/10006084809
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Service branding: consumer verdicts on service brands
Grace, Debra; O'Cass, Aron - In: Journal of retailing and consumer services 12 (2005) 2, pp. 125-140
Persistent link: https://www.econbiz.de/10005918802
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Examining service experiences and post-consumption evaluations
Grace, Debra; O'Cass, Aron - In: The journal of services marketing 18 (2004) 6, pp. 450-461
Persistent link: https://www.econbiz.de/10007100217
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Examining service experiences and post-consumption evaluations
Grace, Debra; O'Cass, Aron - In: The journal of services marketing 18 (2004) 6-7, pp. 450-461
Persistent link: https://www.econbiz.de/10007100857
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An exploratory perspective of service brand associations
O'Cass, Aron; Grace, Debra - In: The journal of services marketing 17 (2003) 4-5, pp. 452-475
Persistent link: https://www.econbiz.de/10007103448
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An exploratory perspective of service brand associations
O'Cass, Aron; Grace, Debra - In: The journal of services marketing 17 (2003) 4-5, pp. 452-475
Persistent link: https://www.econbiz.de/10007104514
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An exploratory perspective of service brand associations
O'Cass, Aron; Grace, Debra - In: The journal of services marketing 17 (2003) 5, pp. 452-475
Persistent link: https://www.econbiz.de/10007104667