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~subject:"Dynamische Kompetenzen"
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Dynamische Kompetenzen
Service quality
27
Dienstleistungsqualität
26
Consumer behaviour
21
Innovation
21
Konsumentenverhalten
21
Relationship marketing
20
Beziehungsmarketing
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Customer satisfaction
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Kundenzufriedenheit
15
Dienstleistungssektor
13
Service industry
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Entrepreneurship
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Betriebliche Wertschöpfung
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Innovation management
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Innovationsmanagement
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Value creation
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Beschwerdemanagement
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Complaint management
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Dienstleistung
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KMU
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Learning organization
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Lernende Organisation
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SME
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Australia
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Australien
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Competitive advantage
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Customer service
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Dynamic capabilities
7
Entrepreneurship approach
7
Health care
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Kundenservice
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Services
7
Competitive strategy
6
Customer experience
6
Emotion
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Gesundheitsversorgung
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Globalisierung
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Globalization
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Weerawardena, Jay
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Liesch, Peter Wayne
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Sullivan Mort, Gillian
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Knight, Gary A.
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Salunke, Sandeep
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Industrial marketing management : the international journal for industrial and high-tech firms
3
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Journal of the Academy of Marketing Science
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Journal of world business : JWB
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ECONIS (ZBW)
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Towards a model of dynamic capabilities in innovation-based competitive strategy : insights from project-oriented service firms
Salunke, Sandeep
;
Weerawardena, Jay
;
McColl-Kennedy, …
- In:
Industrial marketing management : the international …
40
(
2011
)
8
,
pp. 1251-1263
Persistent link: https://www.econbiz.de/10009410665
Saved in:
2
The role of the market sub-system and the socio-technical sub-system in innovation and firm performance : a dynamic capabilities approach
Weerawardena, Jay
;
Sullivan Mort, Gillian
;
Salunke, Sandeep
- In:
Journal of the Academy of Marketing Science
43
(
2015
)
2
,
pp. 221-239
Persistent link: https://www.econbiz.de/10010504689
Saved in:
3
The learning subsystem interplay in service innovation in born global service firm internationalization
Weerawardena, Jay
;
Salunke, Sandeep
;
Knight, Gary A.
; …
- In:
Industrial marketing management : the international …
89
(
2020
),
pp. 181-195
Persistent link: https://www.econbiz.de/10012290007
Saved in:
4
Capabilities development and deployment activities in born global B-to-B firms for early entry into international markets
Weerawardena, Jay
;
Sullivan Mort, Gillian
;
Liesch, …
- In:
Industrial marketing management : the international …
78
(
2019
),
pp. 122-136
Persistent link: https://www.econbiz.de/10012026166
Saved in:
5
Conceptualizing accelerated internationalization in the born global firm : a dynamic capabilities perspective
Weerawardena, Jay
;
Sullivan Mort, Gillian
;
Liesch, …
-
2009
Persistent link: https://www.econbiz.de/10003834682
Saved in:
6
Conceptualizing accelerated internationalization in the born global firm : a dynamic capabilities perspective
Weerawardena, Jay
;
Sullivan Mort, Gillian
;
Liesch, …
- In:
Journal of world business : JWB
42
(
2007
)
3
,
pp. 294-306
Persistent link: https://www.econbiz.de/10003511901
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