The role of the Chief Information Officer (CIO) is one of facilitating executive decisions regarding the innovations, provision and use of state-of-the-art Information and Communication Technologies (ICT). The aim of this paper is to investigate CIO perceptions of strategy and ICT investment...

Research in this article traces the origins of a not-for-profit financial institution the Society for Worldwide Interbank Financial Telecommunications (S.W.I.T.). Swift is a core part of the financial services infrastructure and widely regarded as the most secure trusted third party network in...

Research in this article traces the origins of a not-for-profit financial institution the Society for Worldwide Interbank Financial Telecommunications (S.W.I.T.). Swift is a core part of the financial services infrastructure and widely regarded as the most secure trusted third party network in...

A number of recent papers point to the importance of distinguishing between the price reaction to micro and macro shocks in order to reconcile the volatility of individual prices with the observed persistence of aggregate inflation. We emphasize instead the importance of distinguishing between...

Globalizing knowledge economies foster conditions that intensify the role and value of organizational reputation risk. In a holistic, enterprise focused era reputation is a key strategic construct that can act as a boundary object linking communities within and between organizations. Yet...

Throughout modern business history, contract has been used as an organizational technology that holds counterparties in formal or legally binding agreements. The proliferation of contract prompted the emergence of professional contract managers who played an important but relatively peripheral...

How does a major financial network innovation influence firm performance? Despite muchspeculation we have little hard quantitative evidence about the impact of technology diffusionin financial services. In this paper we use the entire adoption history for SWIFT (the Societyfor Worldwide...

This paper focuses on IT-enabled credit risk modernisation in commercial retail banking. The empirical material is based upon a longitudinal case study conducted during 1993–1996 using an interpretive approach. It documents the introduction of a leading-edge computer-based decision support...