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Non-profit organisations provide a large number of services of public interest and play an important role in the Australian society and economy. These organisations can very often improve or expand the services they provide to the public through the implementation of appropriate information...
The global phenomenon of the IS/IT outsourcing continues to grow in importance. IS/IT outsourcing presents business challenges to both outsourcers and vendors alike.
As the current financial crisis deepens businesses seek more efficiency in managing their responses to customer demand. For many organisations this presents difficulties as the need to create, or maintain, competitive advantage in declining markets has required greater focus on fit for purpose...