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International journal of physical distribution & logistics management : IJPD & LM
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An exploration of logistics-related customer service provision on Twitter : the case of e-retailers
Bhattacharjya, Jyotirmoyee
;
Ellison, Adrian
;
Tripath, Sonali
- In:
International journal of physical distribution & …
46
(
2016
)
6/7
,
pp. 659-680
Persistent link: https://www.econbiz.de/10011589471
Saved in:
2
The impact of Twitter on customer relationship management within Mexican value chains
Morales, Gabriela
;
Nemer, Nejhme
;
Bhattacharjya, Jyotirmoyee
-
2011
Persistent link: https://www.econbiz.de/10009374639
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