There is a definite focus in Information Systems (IS) research that is based around the identification of variables that measure the factors that influence IS success in small business. Identification of measures is of importance to the individuals running those businesses as well as researchers...

Despite the substantial contribution to the software industry by small and medium enterprises purchasing software package upgrades, to date there has been minimal research on the topic. Most businesses rely on packaged software for administrative and many core business functions. The...

It is commonly postulated that a divide exists between the academic and the practitioner wings of the Information Systems (IS) discipline. In recent years, causes and appropriate remedial actions have been widely canvassed in the literature. The paper begins with an analysis of the literature...

[Abstract]: The IT service management model represents a paradigm shift for IT organisations as it deemphasizes the management of IT assets and focuses on the provision of quality end-to-end IT services. This paper presents part of an in-depth study that examines the experience of a government...

The first Budget after an election often contains controversial revenue-raising measures and many commentators expect tax relief on pension contributions to be considered as a revenue source after the 2015 election. Meanwhile, the idea of a flat-rate of tax relief on pension contributions...