Strategic Information Systems Planning (SISP) literature reviews with a focus on the global dimension are considered in this research. The paper counters the evaluation of SISP techniques through information system (IS) strategic drivers. These techniques can be vital contributors in the IS...

In the context of the emerging evaluation of Information Systems (IS) as strategic enablers, this paper critically reviews the literature relating to the strategic benefits of IS. Understanding the importance of IS benefits can be significant in the development of strategy in an organisation,...

The adoption and implementation of Enterprise Resource Planning (ERP) systems is a challenging and expensive task that not only requires rigorous efforts but also demands to have a detailed analysis of such factors that are critical to the adoption or implementation of ERP systems. Many efforts...

Business Process Management (BPM) is still an important research topic amongst both academicsand businesses. The recent recession has forced businesses to focus on cost control and efficiencyin order to better cope with the economic downturn. Many companies in this situation turn to BPMsoftware...

Managing relations with customers has been a main concern for business organisations fromdifferent sizes and fields. Such a concern has grown rapidly in the last few decades for a number ofreasons such as the development of new technologies especially in the field of informationtechnology (IT)....

BACKGROUND: There is increasing recognition that modelling and simulation can assist the process of designing health care policies, strategies and operations. However, current use is limited and the questions of what methods to use and when remain underdeveloped. METHODS: This paper proposes a...

BACKGROUND: There is an increasing recognition that modelling and simulation can assist in the process of designing health care policies, strategies and operations. However, the current use is limited and answers to questions such as what methods to use and when remain somewhat underdeveloped....

ERP systems have become vital strategic tools in today’s competitive business environment. This ongoing research study presents a review of recent research work in ERP systems. It attempts to identify the main benefits of ERP systems, the drawbacks and the critical success factors for...

Healthcare problems are complex; they exhibit both detail and dynamic complexity. It has been argued that Discrete Event Simulation (DES), with its ability to capture detail, is ideal for problems exhibiting this type of complexity. On the other hand, System Dynamics (SD) with its focus on...

Discounted cash flow (DCF) is the most accepted approach for company valuation. It is well grounded in theory and practice. However, the DCF approach, which is commonly used for traditional companies valuation, presents a number of serious weaknesses within the Internet companies’ context. One...