Data centre energy consumption is expected to increase organisational costs and CO2 emissions. Greening data centres can decrease these negative impacts. As a result, examining the antecedents to approaches for greening data centres in order to facilitate their widespread adoption is critical....

This study explores antecedents to sector based e-business use. Sectoral e-business studies are valuable to understand the absorption of e-business in different economic sectors, the specific challenges of using e-business across different sectors and the potential of different sectors to...

Businesses are under increasing pressure from customers, competitors, regulators and community groups to implement sustainable business practices. Balancing economic and environmental performance to be green and competitive is therefore a key strategic issue. The information technology (IT)...

This paper presents a multicriteria analysis approach for evaluating and selecting e-markets in conducting organizational business-to-business e-business. The multi-dimensional nature of the evaluation and selection process for choosing the most appropriate e-market in developing organizational...

Previous research on the factors that influence a business's participation in third party e-markets identified a set of motivational and ability related factors. This paper explores further the question of the determinants of third party e-market participation using a multiple case study...

Over the last decade, an increasing number of businesses are undertaking initiatives to reduce theirenvironmental footprint and improve their 'green' credentials. As information technology (IT) has permeatedmost, if not all, business processes and supply chains, it offers an important means to...

Abstract: Previous research on the factors that influence a business's participation in third-party e-markets identified a set of motivational and ability related factors. This paper explores further the question of the determinants of third-party e-market participation using a multiple case...

The purpose of this paper is to highlight the importance and complexities of the knowledge transfer process in the provision of effective managed after-sales IT support, when the web is used for service delivery. Design/methodology/approach : The paper features an interpretive case study of a...

Web-based self-service systems (WSSs) are increasingly leveraged for the delivery of after-sales information technology (IT) support services. Such services are offered by IT service providers to customer firms and increasingly involve business partners. However little is known of the challenges...

This paper explores Critical Success Factors (CSFs) in the transfer of after-sales support-oriented knowledge from Information Technology (IT) support organisations to enterprise customers, using Web-based Self-service Systems (WSS). As it appears that best-in-class companies are ahead of the...