Due to the rapid technologic change, we see the role of manufacturing workers continuously changing: the increasing automation of manufacturing processes has reduced the amount of manual work, whereas the increasing complexity of manufacturing systems requires workers to build-up broader and...

Purpose: The purpose of this paper is to reveal how information and communication technology (ICT) can empower shop floor workers in collaborative manufacturing environments. Design/methodology/approach: The authors gather data from a mobile maintenance department of a steel manufacturing...