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The management of strategy : 1
In: The management of strategy : the propensity to be capable. 2006
Persistent link: https://www.econbiz.de/10004882216
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The management of strategy : 2
In: The management of strategy : the propensity to be capable. 2006
Persistent link: https://www.econbiz.de/10004882219
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The management of strategy : 3
In: The management of strategy : the propensity to be capable. 2006
Persistent link: https://www.econbiz.de/10004882220
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Saarbrücker Handbuch der betriebswirtschaftlichen Beratung : [Hauptbd.]
In: Saarbrücker Handbuch der betriebswirtschaftlichen Beratung. 2000
Persistent link: https://www.econbiz.de/10004595347
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Multiparty negotiation: an introduction to theory and practice
In: Multiparty negotiation. 2008
Persistent link: https://www.econbiz.de/10004924172
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Theory and practice of public dispute resolution
In: Multiparty negotiation. 2008
Persistent link: https://www.econbiz.de/10004924173
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Complex litigation and legal transactions
In: Multiparty negotiation. 2008
Persistent link: https://www.econbiz.de/10004924174
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Organizational and international negotiation
In: Multiparty negotiation. 2008
Persistent link: https://www.econbiz.de/10004924175
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The globalization of business firms from emerging economies : 2
In: The globalization of business firms from emerging economies. 1999
Persistent link: https://www.econbiz.de/10004600240
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Business to Business Marketing: Service Recovery and Customer Satisfaction Issues with Ocean Shipping Lines
Durvasula, Srinivas; Lysonski, Steven; Mehta, Subhash - 2000
The tenets of relationship marketing are useful in understanding the success of a service provider. Based on a sample of 221 firms in Singapore that use ocean freight shipping services, examines service recovery issues related to satisfaction. It was found that service recovery methods such as...
Persistent link: https://www.econbiz.de/10009484489