"Examines intercultural communication in the workplace. Firmly grounded in theory, it offers practical suggestions on how people can develop cultural awareness and communication skills to enable greater understanding and appreciation of those from different backgrounds. Fully updated with the...

Do you understand the framework of labour law in South Africa, and the rights and duties that it imposes? Is it a minefield of procedure to manage labour relations in the workplace? Would you know how to react in the event of workplace strike? How can you use the tools of negoriations and...

"The only book that integrates all important small group communication topics into a single comprehensive conceptual model, this text pioneered the systems approach for the group communication course. Each chapter begins with a brief preview, followed by a glossary of terms and a real life case...