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Consumer behaviour
Marketing
29,039
Electronic Commerce
23,250
E-commerce
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Internet
5,333
Online-Handel
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1,684
Einzelhandel
1,641
Customer satisfaction
1,613
Kundenzufriedenheit
1,599
Informationstechnik
1,579
Lieferantenmanagement
1,522
Supplier relationship management
1,521
Retail trade
1,500
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1,495
Digitale Plattform
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Wiedmann, Klaus-Peter
16
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11
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11
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11
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10
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9
Dwivedi, Yogesh Kumar
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8
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7
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7
Duarte, Paulo
7
Fedoseeva, Svetlana
7
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7
Kalia, Prateek
7
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7
Martens, Bertin
7
Parsons, Elizabeth
7
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7
Sauer, Nicola E.
7
Walsh, Gianfranco
7
Ahuja, Vandana
6
Alserhan, Baker Ahmad
6
Breugelmans, Els
6
Cebollada, Javier
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East, Robert
6
Ellison, Glenn
6
Ellison, Sara Fisher
6
Foxall, Gordon R.
6
Frasquet Deltoro, Marta
6
Ghose, Anindya
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6
Hjort, Klas
6
Jebarajakirthy, Charles
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IGI Global
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RWTH Aachen
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3
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Gesellschaft für Konsum-, Markt- und Absatzforschung
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OECD
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Peter Lang GmbH
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Verlag Dr. Kovač
3
Axel-Springer-Verlag / Marketing Anzeigen
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Bain & Company <Boston, Mass.>
2
European Marketing Academy
2
Friedrich-Schiller-Universität Jena
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GfK Nürnberg, Gesellschaft für Konsum-, Markt- und Absatzforschung
2
Hans-Böckler-Stiftung / Arbeitsgruppe Klima, Umwelt, Zukunft
2
Haufe-Lexware GmbH & Co. KG
2
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Maastricht Research School of Economics of Technology and Organizations
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NetLibrary, Inc
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Weltwirtschaftsforum
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AMA Summer Academic Conference <2019, Chicago, Ill.>
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AMA Summer Academic Conference <2021, Online>
1
AMA Summer Academic Conference: Bridging Gaps Marketing in an Age of Disruption <2020, Online>
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AMA Winter Academic Conference <2019, Austin, Tex.>
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1
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Allgemeine Gesellschaft für Philosophie in Deutschland
1
Athens Institute for Education and Research
1
Bauhaus-Universität Weimar / Institut für Europäische Urbanistik
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Journal of retailing and consumer services
205
Journal of business research : JBR
113
Journal of internet commerce
59
Electronic commerce research
53
SpringerLink / Bücher
51
International journal of electronic marketing and retailing : IJEMR
49
International journal of e-business research : an official publication of the Information Resources Management Association
37
Asia Pacific journal of marketing and logistics
36
Information systems research : ISR
36
International journal of business information systems : IJBIS
36
Journal of research in interactive marketing : interactive marketing and computer-mediated communication
36
Management science : journal of the Institute for Operations Research and the Management Sciences
36
Cogent business & management
35
Psychology & marketing
33
International journal of hospitality management
32
International journal of internet marketing and advertising : IJIMA
32
International journal of retail & distribution management
32
Journal of electronic commerce in organizations : the international journal of electronic commerce in modern organizations ; an official publication of the Information Resources Management Association
32
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
30
The international review of retail, distribution and consumer research
30
Electronic commerce research and applications
29
Journal of interactive marketing : a quarterly publication from the Direct Marketing Educational Foundation
29
Journal of retailing
29
Journal of management information systems : JMIS
26
Journal of hospitality marketing & management
25
International journal of consumer studies
24
Journal of electronic commerce research : JECR
24
Journal of the Academy of Marketing Science
24
Gabler Edition Wissenschaft
23
International journal of electronic commerce : IJEC
23
Journal of fashion marketing and management
23
Marketing science : the marketing journal of the Institute for Operations Research and the Management Sciences
23
International journal of contemporary hospitality management
22
Springer eBook Collection
21
The service industries journal
21
International journal of research in marketing : IJRM ; official journal of the European Marketing Academy
20
International journal of retail and distribution management
20
Journal of Islamic marketing : JIMA
20
Journal of marketing
20
Information systems and e-business management : ISeB
19
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Source
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ECONIS (ZBW)
5,717
RePEc
9
BASE
7
Showing
1
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10
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5,733
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Date (oldest first)
1
Buyer loyalty in business markets : can the firm and salesperson get what they truly desire?
Wang, Guocai
;
Wang, Xiaoyan
;
Long, Yu
;
Wee, Chow Hou
; …
- In:
Journal of business-to-business marketing
22
(
2015
)
3
,
pp. 197-210
Persistent link: https://www.econbiz.de/10011413358
Saved in:
2
Back to the future : progress and trends in hotel loyalty
marketing
Tanford, Sarah
;
Shoemaker, Stowe
;
Dinca, Alexandra
- In:
International journal of contemporary hospitality management
28
(
2016
)
9
,
pp. 1937-1967
Persistent link: https://www.econbiz.de/10011624195
Saved in:
3
Customer experience management : toward implementing an evolving
marketing
concept
Homburg, Christian
;
Jozic, Danijel
;
Kuehnl, Christina
- In:
Journal of the Academy of Marketing Science
45
(
2017
)
3
,
pp. 377-401
Persistent link: https://www.econbiz.de/10011684998
Saved in:
4
Impact of value co-creation on logistics customers' loyalty
Thiruvattal, Eappen
- In:
Journal of global operations and strategic sourcing
10
(
2017
)
3
,
pp. 334-361
Persistent link: https://www.econbiz.de/10011806169
Saved in:
5
Customer perceptions in possession-processing services : factors and indicators of behavioural loyalty
Boonnark, Kittisorn
;
Ross, Mitchell
; …
- In:
Transforming relationship marketing : strategies and …
,
(pp. 83-99)
.
2021
Persistent link: https://www.econbiz.de/10012318908
Saved in:
6
Study of e-services quality and customer loyalty : a moderated mediation model of perceived switching cost and e-satisfaction
Deepika
;
Singh, Shashank Vikram Pratap
;
Sumanjeet Singh
; …
- In:
International journal of business information systems : …
43
(
2023
)
4
,
pp. 528-541
Persistent link: https://www.econbiz.de/10014336896
Saved in:
7
Is the hybrid customer for real? : the customer in the insurance industry of the future
Hofmann, Markus Oscar
- In:
How to succeed in the digital age : strategies from 17 …
,
(pp. 121-130)
.
2014
Persistent link: https://www.econbiz.de/10010341254
Saved in:
8
Quality strategies for customer loyalty in an e-service environment : a case of m-banking customers
Vasudeva, Savdeep
- In:
Strategies and tools for managing connected consumers
,
(pp. 46-69)
.
2020
Persistent link: https://www.econbiz.de/10012106733
Saved in:
9
Comparing email and SNS users : investigating e-servicescape, customer reviews, trust, loyalty and E-WOM
Tran, Gina A.
;
Strutton, David
- In:
Journal of retailing and consumer services
53
(
2020
),
pp. 1-17
Persistent link: https://www.econbiz.de/10012171958
Saved in:
10
Understanding loyalty in multichannel retailing : the role of brand trust and brand attachment
Frasquet Deltoro, Marta
;
Mollá Descals, Alejandro
; …
- In:
International journal of retail & distribution management
45
(
2017
)
6
,
pp. 608-625
Persistent link: https://www.econbiz.de/10011747850
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