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~isPartOf:"Tourism management : research, policies, practice"
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Beziehungsmarketing
108
Relationship marketing
108
Customer satisfaction
50
Kundenzufriedenheit
50
Consumer behaviour
47
Konsumentenverhalten
47
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Tourism management : research, policies, practice
Journal of business research : JBR
624
Journal of retailing and consumer services
582
Industrial marketing management : the international journal for industrial and high-tech firms
395
SpringerLink / Bücher
336
International journal of hospitality management
280
The journal of services marketing
224
The journal of business & industrial marketing
192
The service industries journal
184
Journal of the Academy of Marketing Science
164
Journal of strategic marketing
161
International journal of electronic customer relationship management : IJECRM
140
Journal of marketing
124
International journal of contemporary hospitality management
120
Gabler Edition Wissenschaft
118
Journal of service research : JSR
117
Journal of travel and tourism marketing
113
Journal of hospitality marketing & management
111
The journal of product & brand management
111
Asia Pacific journal of marketing and logistics
108
Journal of service management
106
Journal of retailing
102
The journal of brand management : an international journal
101
Journal of relationship marketing : innovations & enhancements for customer service, relations & satisfaction
99
Marketing intelligence & planning
97
Psychology & marketing
96
European journal of marketing : EJM
95
Services marketing quarterly
88
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
86
The international journal of bank marketing : IJBM
85
Journal of marketing management : MM
82
Journal of interactive marketing : a quarterly publication from the Direct Marketing Educational Foundation
78
Service business
77
Springer eBook Collection / Business and Economics
77
International journal of research in marketing : IJRM ; official journal of the European Marketing Academy
72
International Journal of Research in Business and Social Science : IJRBS
70
Journal of financial services marketing : JFSM
70
Business horizons
69
International journal of retail & distribution management
68
European journal of operational research : EJOR
67
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ECONIS (ZBW)
108
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1
Modeling roles of subjective norms and eTrust in customers' acceptance of airline B2C eCommerce websites
Kim, Hong-bumm
;
Kim, Taegoo
;
Shin, Sung Won
- In:
Tourism management : research, policies, practice
30
(
2009
)
2
,
pp. 266-277
Persistent link: https://www.econbiz.de/10003838244
Saved in:
2
Tourism life cycle and sustainability analysis : profit-focused strategies for mature destinations
Kozak, Metin
;
Martin, Drew
- In:
Tourism management : research, policies, practice
33
(
2012
)
1
,
pp. 188-194
Persistent link: https://www.econbiz.de/10009354587
Saved in:
3
Service customization : to upgrade or to downgrade? : an investigation of how option framing affects tourists' choice of package-tour services
Jin, Liyin
;
He, Yanqun
;
Song, Haiyan
- In:
Tourism management : research, policies, practice
33
(
2012
)
2
,
pp. 266-275
Persistent link: https://www.econbiz.de/10009408462
Saved in:
4
Perception of visitor relationship marketing opportunities by destination marketers : an importance-performance analysis
Murdy, Samantha
;
Pike, Steven
- In:
Tourism management : research, policies, practice
33
(
2012
)
5
,
pp. 1281-1285
Persistent link: https://www.econbiz.de/10009540747
Saved in:
5
The effects of perceived justice on recovery satisfaction, trust, word-of-mouth, and revisit intention in upscale hotels
Kim, Taegoo
;
Kim, Woo Gon
;
Kim, Hong-Bumm
- In:
Tourism management : research, policies, practice
30
(
2009
)
1
,
pp. 51-62
Persistent link: https://www.econbiz.de/10009523948
Saved in:
6
Enlightened hedonism : exploring the relationship of service value, visitor knowledge and interest, to visitor enjoyment at heritage attractions
Calver, Stephen J.
;
Page, Stephen J.
- In:
Tourism management : research, policies, practice
39
(
2013
),
pp. 23-36
Persistent link: https://www.econbiz.de/10009779077
Saved in:
7
A novel framework for customer-driven service strategies : a case study of a restaurant chain
Chen, Li-fei
- In:
Tourism management : research, policies, practice
41
(
2014
),
pp. 119-128
Persistent link: https://www.econbiz.de/10010239937
Saved in:
8
Destination image and tourist loyalty : a meta-analysis
Zhang, Hongmei
;
Fu, Xiaoxiao
;
Cai, Liping A.
;
Lu, Lin
- In:
Tourism management : research, policies, practice
40
(
2014
),
pp. 213-223
Persistent link: https://www.econbiz.de/10010227015
Saved in:
9
Building a model of commitment for generation Y : an empirical study on e-travel retailers
Nusair, Khaldoon Khal
;
Parsa, H. G.
;
Cobanoglu, Cihan
- In:
Tourism management : research, policies, practice
32
(
2011
)
4
,
pp. 833-843
Persistent link: https://www.econbiz.de/10008907669
Saved in:
10
Consumer value and self-image congruency at different stages of timeshare ownership
Sparks, Beverley
;
Bradley, Graham
;
Jennings, Gayle
- In:
Tourism management : research, policies, practice
32
(
2011
)
5
,
pp. 1176-1185
Persistent link: https://www.econbiz.de/10009162190
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