"This book provides comprehensive coverage of all areas (people, process, and technology) necessary to become a knowledge-based enterprise. It presents several frameworks facilitating the implementation of a KM initiative and its ongoing management so that pertinent knowledge and information are...

"This book focuses on business process improvement, a key element of the most influential management movement since the 1980s, and how process improvement affects organizational knowledge sharing"--Provided by publisher

Cognitive load and efficiency in learning -- The psychology of efficiency -- Use visuals and audio narration to exploit working memory resources -- Focus attention and avoid split attention -- Weed your training to manage limited working memory capacity -- Provide external memory support to...