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Quality management
168
Qualitätsmanagement
168
Dienstleistungsqualität
45
Service quality
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quality management
27
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168
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Evans, James R.
7
Ford, Matthew W.
6
Prybutok, Victor
6
Prybutok, Victor R.
6
Fredendall, Lawrence D.
5
Antony, Jiju
4
Chakraborty, Subhajit
4
Kaynak, Hale
4
McFadden, Kathleen L.
4
Peng, Xianghui
4
Cudney, Elizabeth A.
3
Davis, Mark
3
Foster, S. Thomas
3
Johnson, Dana M.
3
Latham, John R.
3
Linderman, Kevin
3
Mast, Jeroen de
3
Russell, Roberta S.
3
Bernardo, Vitor Zanetti
2
Blankson, Charles
2
Boiral, Olivier
2
Chakravorty, Satya S.
2
Chawalit Jeenanunta
2
Does, Ronald J. M. M.
2
Erkul, Muratcan
2
Ferrand, Yann B.
2
Gardner, John W.
2
Garza-Reyes, Jose Arturo
2
Gerolamo, Mateus Cecílio
2
Gitlow, Howard S.
2
Gonzalez, Marvin E.
2
Gowen, Charles, III.
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He, Zhen
2
Honda, Ana Carolina
2
Kumar, Madhu Ranjan
2
Lameijer, Bart A.
2
Lee, Jung Young
2
Linderman, Kevin W.
2
Nattharika Rittippant
2
Naveh, Eitan
2
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Quality management journal : QMJ
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
528
International journal of productivity and quality management : IJPQM
455
The TQM journal : the international review of organizational improvement
406
International journal of quality & reliability management
392
International journal of production research
349
Total quality management & business excellence
237
International journal of production economics
198
International journal of six sigma and competitive advantage : IJSSCA
186
SpringerLink / Bücher
113
European journal of operational research : EJOR
96
International journal of services and operations management
88
International journal of quality and service sciences
81
Benchmarking : an international journal ; BIJ
66
Europäische Hochschulschriften / 5
66
International journal of business excellence
62
The international journal of productivity and performance management : IJPPM
61
Business process management journal
59
International journal of operations & production management : IJOPM ; the official journal of the European Operations Management Association, EUROMA
59
Beiträge zur Hochschulpolitik
58
International journal of process management and benchmarking : IJPMB
58
DGQ
55
Amfiteatru economic : an economic and business research periodical
54
Health care management review : HCM review
53
Journal of industrial engineering and management : JIEM
50
Journal of operations management
47
Springer eBook Collection
45
IEEE transactions on engineering management : EM
42
European journal of industrial engineering : EJIE
41
International journal of quality and innovation
41
Journal of health organization and management
41
European research studies
40
International journal of technology management : IJTM
38
Gabler Edition Wissenschaft
37
A Productivity Press book
33
Management science : journal of the Institute for Operations Research and the Management Sciences
33
Cogent business & management
31
International journal of business excellence : IJBEX
30
Pocket-Power
30
Production and operations management : an international journal of the Production and Operations Management Society
30
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ECONIS (ZBW)
168
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1
A framework to identify best quality management practices and techniques tor diverse production ramp-up environments : propositions for future research
Leffakis, Zachary Moran
- In:
Quality management journal : QMJ
23
(
2016
)
1
,
pp. 20-44
Persistent link: https://www.econbiz.de/10011482202
Saved in:
2
A game-based approach to raise quality awareness in ramp-up processes
Brauner, Philipp
;
Philipsen, Ralf
;
Fels, Antonia
; …
- In:
Quality management journal : QMJ
23
(
2016
)
1
,
pp. 55-69
Persistent link: https://www.econbiz.de/10011482225
Saved in:
3
Using Six Sigma, lean, and simulation to improve the phlebotomy process
Huang, Yunqu
;
Klassen, Kenneth J.
- In:
Quality management journal : QMJ
23
(
2016
)
2
,
pp. 6-21
Persistent link: https://www.econbiz.de/10011486789
Saved in:
4
Perceptions of Lean Six Sigma : a multiple case study in the financial services industry
Lameijer, Bart A.
;
Veen, David T. J.
;
Does, Ronald J. M. M.
- In:
Quality management journal : QMJ
23
(
2016
)
2
,
pp. 29-56
Persistent link: https://www.econbiz.de/10011486810
Saved in:
5
Managing quality crossroads in healthcare : an integrative supply chain perspective
Gardner, John W.
;
Linderman, Kevin W.
;
McFadden, Kathleen L.
- In:
Quality management journal : QMJ
25
(
2018
)
1
,
pp. 2-17
Persistent link: https://www.econbiz.de/10011976301
Saved in:
6
The effect of waiting time on patient perceptions of care quality
Nottingham, Quinton J.
;
Johnson, Dana M.
;
Russell, …
- In:
Quality management journal : QMJ
25
(
2018
)
1
,
pp. 32-45
Persistent link: https://www.econbiz.de/10011976310
Saved in:
7
Towards a triadic quality measurement framework for U.S. healthcare
Chakraborty, Subhajit
;
Kaynak, Hale
- In:
Quality management journal : QMJ
25
(
2018
)
1
,
pp. 46-63
Persistent link: https://www.econbiz.de/10011976317
Saved in:
8
How Lean Six Sigma principles improve hospital performance
Honda, Ana Carolina
;
Bernardo, Vitor Zanetti
;
Gerolamo, …
- In:
Quality management journal : QMJ
25
(
2018
)
2
,
pp. 70-82
Persistent link: https://www.econbiz.de/10011976324
Saved in:
9
The role of quality control circles on new product development : a case study of Thailand
Nuchjarin Intalar
;
Chawalit Jeenanunta
;
Nattharika …
- In:
Quality management journal : QMJ
25
(
2018
)
3
,
pp. 129-141
Persistent link: https://www.econbiz.de/10011976336
Saved in:
10
Patient satisfaction with healthcare services : a critical review
Ferrand, Yann B.
;
Siemens, Jennifer
;
Weathers, Danny
; …
- In:
Quality management journal : QMJ
23
(
2016
)
4
,
pp. 6-22
Persistent link: https://www.econbiz.de/10011603770
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