of Management at one Serbian University. The questionnaire was designed based upon the SERVPERF survey. Terminology … dimension Responsiveness. The management students perceived that the most important dimensions were Assurance and Reliability … higher education in Serbia. The main areas for quality improvement for course management teams are suggested. …

within firms. Therefore a new system of indicators, as for example VBM (Value Based Management) which better reflects …

In the wake of organizational difficulties and economic losses in an Israeli kibbutz factory, the management hired …

concept of leadership in relation to the use of power. Management and Power are also defined and discussed to enable a … subordinate to ascribe and is not necessarily associated with management or a manager due to the fact that within an organisation …, management incorporates and requires the use of power, particularly legitimate and coercive power as defined by French and Raven …

The aim of this paper is to present an opportunity for improving leadership in sustainability and/or management for …

In any organization, proper management is the key to success. This concept is critical from the largest multi …-national corporation to the smallest family-owned business. Understanding the principles and elements of management is necessary for any … their “frames” model to analyze the management decisions of the small company as it attempts to merge its work forces to …