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The applicability of quality management systems and models to higher education : a new perspective
Mehralizadeh, Yadollah; Safaeemoghaddam, Massoud - In: The TQM journal : the international review of … 22 (2010) 2, pp. 175-187
Persistent link: https://www.econbiz.de/10003996266
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Higher education management and development : compendium for managers
Huisman, Jeroen (ed.) - 2010
Persistent link: https://www.econbiz.de/10003929541
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Strategic quality management in an internationalised university department : a case study
Ratnatunga, Janek - In: International journal of accounting and information … 16 (2008) 2, pp. 96-121
Persistent link: https://www.econbiz.de/10003930253
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Professionalisierte Drittmittelakquisition an Hochschulen : neue Bedingungen erfordern angepasste Maßnahmen
Globisch, Sabine - In: Wissenschaftsmarketing : Dialoge gestalten, (pp. 79-93). 2009
Persistent link: https://www.econbiz.de/10003931228
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Testing the superiority and dimensionality of SERVQUAL vs. SERVPERF in higher education
Bayraktaroglu, Gul; Atrek, Banu - In: Quality management journal : QMJ 17 (2010) 1, pp. 47-59
Persistent link: https://www.econbiz.de/10003962116
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Quality management system higher education area
Markulik, Štefan; Nagyová, Anna; Mokrišová, Alena - In: From integrated management systems towards generic …, (pp. 59-64). 2009
Persistent link: https://www.econbiz.de/10003919764
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Qualitätssicherungssysteme an Hochschulen - Maßnahmen und Effekte : eine empirische Studie
Kaufmann, Benedict - 2009
Persistent link: https://www.econbiz.de/10003921006
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Using the collaborative improvement model to improve a university hiring process
Waterbury, Theresa - In: International journal of productivity and quality … 5 (2010) 1, pp. 75-87
Persistent link: https://www.econbiz.de/10003921012
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Achieving Egyptian higher education institutionsʾ excellence through the application of the EFQM model : an investigative study
Ahmed, Riham Adel Hassan Sayed - In: International journal of business excellence 2 (2009) 2, pp. 157-178
Persistent link: https://www.econbiz.de/10003901806
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An empirical study of total quality management in engineering educational institutions of India : perspective of management
Sayeda, Begum; Rajendran, Chandrasekharan; Lokachari, … - In: Benchmarking : an international journal ; BIJ 17 (2010) 5, pp. 728-767
Persistent link: https://www.econbiz.de/10008662676