Even Fortune 500 firms can disappear quickly, because many of them falls into an exploitation trap. Examples show that certain organizations – that manifest ambidextrous features – can avoid the exploitation trap. But, how can they do it? Authors tracked the digital transformation of a...

Process modeling has gained prominence in the information systems modeling area due to its focus on business processes and its usefulness in such business improvement methodologies as Total Quality Management, Business Process Reengineering, and Workflow Management. However, process modeling...

In this paper, a program for a research is outlined. Firstly, the concept of responsive information systems is defined and then the notion of the capacity planning and software performance engineering is clarified. Secondly, the purpose of the proposed methodology of capacity planning, the...