antecedents and outcomes of trust and commitment with a survey of Chilean importers. The model uses confirmatory factor analysis … is paid to the import side of the exchange process. Thus, the objective of this study is to empirically examine importer … study contribute to a better understanding of the driving forces of trust and commitments and their influence on importing …

, usually. The relationship marketing indicators are: Trust, Commitment, Customer Satisfaction, Intention to renew the …