Ingaldi, Manuela; Ulewicz, Robert - In: International Journal of Ambient Computing and … 9 (2018) 2, pp. 55-66
E-commerce market continues to grow. It is so popular because more and more people are connected to the Internet. Nevertheless, not all online e-shops can be so proud of its conversion rates. The customers' satisfaction with the services of different types of e-shops are affected by many...