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An integrated model of customer experience, perceived value, satisfaction, and loyalty in electronic stores
Khodadadi, Pouyan; Abdi, Farshid; Khalili-Damghani, Kaveh - In: International journal of enterprise information systems … 12 (2016) 4, pp. 31-46
Persistent link: https://www.econbiz.de/10011613097
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Exploring the stimulating role of augmented reality features in e-commerce : a three-staged hybrid approach
Xu, Xiao-Yu; Jia, Qing-Dan; Tayyab, Syed Muhammad Usman - In: Journal of retailing and consumer services 77 (2024), pp. 1-15
Persistent link: https://www.econbiz.de/10014462370
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Factors affecting E-commerce adoption : a case of Turkey
Basarir-Ozel, Birgul; Mardikyan, Sona - In: The international journal of management science and … (2017) 23, pp. 1-11
As the number of internet users increases by leaps and bounds, the importance of electronic commerce (e-commerce) channel intensifies among other sales channels. Internet enables products and services to reach large masses in a scalable way. Hence, both academicians and practitioners show great...
Persistent link: https://www.econbiz.de/10011649216
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An investigation of consumer intention to use pick-up point services for last-mile distribution in a developing country
Guarino Neto, Luigi; Vieira, José Geraldo Vidal - In: Journal of retailing and consumer services 74 (2023), pp. 1-15
Persistent link: https://www.econbiz.de/10014364655
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Self-service technology (web interface) : Bagozzi's self-regulation processes framework to measure Indian customer loyalty
Paul, Thomas John; Jacob, Jayanth - In: International journal of services and operations management 32 (2019) 2, pp. 224-248
Persistent link: https://www.econbiz.de/10012008989
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Satisfaction trust and loyalty of repeat online consumer within the Japanese online supermarket trade
Moriuchi, Emi; Takahashi, Ikuo - In: Australasian marketing journal 24 (2016) 2, pp. 146-156
Persistent link: https://www.econbiz.de/10011527547
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Does relationship marketing matter in online retailing? : a meta-analytic approach
Verma, Varsha; Sharma, Dheeraj; Sheth, Jagdish N. - In: Journal of the Academy of Marketing Science 44 (2016) 2, pp. 206-217
Persistent link: https://www.econbiz.de/10011453218
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Antecedents and consequences of customer satisfaction : do they differ across online and offline purchases?
Hult, G. Tomas M.; Sharma, Pratyush Nidhi; Morgeson, … - In: Journal of retailing 95 (2019) 1, pp. 10-23
Persistent link: https://www.econbiz.de/10012102908
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A customer loyalty model for e-commerce recommendation systems
Ebrahimi, Leila; Mirabi, Vahid Reza; Ranjbar, Mohammad … - In: Journal of information & knowledge management : JIKM 18 (2019) 3, pp. 1950036-1-1950036-33
Persistent link: https://www.econbiz.de/10012129317
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Assessing customers' perceived value of the online channel of multichannel retailers : a two country examination
Carlson, Jamie; O'Cass, Aron; Ahrholdt, Dennis C. - In: Journal of retailing and consumer services 27 (2015), pp. 90-102
Persistent link: https://www.econbiz.de/10011388091