The project "Building capacity for evidence informed policymaking (EIPM) in governance and public administration in post-pandemic Europe" supported seven European Union (EU) member states (Estonia, Belgium, the Czech Republic, Greece, Lithuania, Latvia and the Netherlands) in building capacity...

Human resource management (HRM) plays a critical role in shaping public administration by ensuring the efficiency, effectiveness, and adaptability of public institutions. In post-socialist European countries, HRM reforms have been central to broader public sector transformations aimed at...

Organizational bureaucratic responsiveness, the readiness and ability of public organizations to respond to public needs, in particular in times of change, requires collaborations between public organizations and citizens and responsiveness to citizens' evolving needs. One of the organizational...

Deutschland hat bei der Digitalisierung öffentlicher Verwaltungsprozesse große Defizite. Die föderale Struktur Deutschlands sowie stark regelgebundene Verwaltungsprozesse können das Digitalisierungsdefizit in der öffentlichen Verwaltung nur ansatzweise erklären. Der Kronberger Kreis...

We analyze whether mayors’ prior occupation in the local public administration matters for their performance. In theory, mayors’ professional background may shape their competence in bureaucratic tasks. We use the example of grant receipts for visible investment projects for which mayors...

Auf der Ebene von Bund, Ländern und Kommunen braucht es Strukturreformen und Fortschritte bei der Modernisierung. Darüber herrscht weitgehend Einigkeit. Erstens schafft die Digitalisierung von Verwaltungsvorgängen neue Möglichkeiten. Zweitens schrumpfen die personellen und finanziellen...

This study investigates the factors in acceptance of artificial intelligence (AI)- based chatbot application in Sri Lanka's government administration services, which can be applied to developing countries, using an extended technology acceptance model (extended TAM) as a new research framework...

By playing a key role in the provision of critical services, such as health, education or security, governments are crucial for the good functioning of societies and social justice. Governments have a dual role to play as employers and as the actor responsible for the good management of the...

Agilität ist eine weit verbreitete Managementmethode, die in jüngster Zeit auch in der öffentlichen Verwaltung zunehmend Anwendung findet. Daher ist das allgemeine Forschungsinteresse an den Auswirkungen von Agilität in der öffentlichen Verwaltung sehr hoch. Aus diesem Grund widmet sich die...

Social services within predominantly service-based public administration are undergoing constant reforms in response to evolving social circumstances. These reforms should align with international and constitutional principles, including the rule of law, the welfare state, and public governance,...

This new edition of the study builds upon the Interoperable Europe Act, which entered into force in April 2024 to strengthen cross-border interoperability and cooperation in the public sector across the EU. The Act has introduced a new structure of cooperation between EU Member States and EU...

This new edition of the study builds upon the Interoperable Europe Act, which entered into force in April 2024 to strengthen cross-border interoperability and cooperation in the public sector across the EU. The Act has introduced a new structure of cooperation between EU Member States and EU...

The project "Building capacity for evidence informed policymaking (EIPM) in governance and public administration in post-pandemic Europe" supports seven European Union (EU) member states in building capacity to improve the effectiveness of their public administrations, through greater capacity...

This reflection paper examines the influence of administrative capacity on the absorption and effective use of Cohesion Policy funds. First, it examines the current level of absorption of Cohesion Policy funds in the 2014-2020 programming period. Second, a literature review on the relationship...

Public sector digitalization and human factors are being recognized as key drivers of efficient public administration. To maintain effective public administration, it is imperative for economies to recognize the mediating role of public digitalization in the relationship between human factors...